Return policy
Return
You have 14 days from receipt of your order to request the return.
Items must then be returned within 14 days of receiving return confirmation.
To ensure your return is covered by our returns policy and is not delayed, items must be returned using the original packaging provided, and be returned from the same country to which they were delivered.
Items returned from a different country may incur additional charges or be delayed by customs.
Before your order is shipped to you, each item undergoes a quality check process and is recorded by our team.
All products must be returned in an unworn, unwashed, and intact state, with all protective materials in place.
This includes all packaging, accessories, authenticity cards, and dust bags.
If you receive an item which is damaged or defective, please contact our team immediately.
Refund
All successfully returned items will be credited to the original payment method.
The original shipping charges will not be refunded.
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
All products must be returned in an unworn, unwashed, and intact state, with all protective materials in place.
This includes all packaging, accessories, authenticity cards, and dust bags.
We reserve the right to refuse a refund if the product shows signs of use or has been altered from its original condition in any way, in this instance, you may choose to have the item(s) sent back to you at your own expense.
Exchange
We do not currently offer an exchange service. If you would like to exchange an item, you must first return the original item and then place a new order.
You will be refunded for the original item in accordance with our returns policy.